Refund & Cancellation Policy

This policy explains how cancellation and refund requests are handled for digital software purchases.

Before Purchase

Review the product, edition, license term, device allowance, compatibility, region where stated, delivery method and price before ordering.

Cancellation

Because digital products may be delivered electronically, eligibility can depend on whether digital delivery or activation information has already been provided or used. Contact us as soon as possible to request cancellation.

Refund Requests

Requests are reviewed according to the product listing, purchase terms presented at checkout and applicable consumer-protection requirements. A request does not automatically guarantee a refund.

Duplicate Charges

Contact us promptly if you believe an order or charge was duplicated.

How to Request

Email sales@softwareskyline.shop or call +1 (833) 457-7886. Include your order number, purchaser name, order email and reason for the request.

Digital Products

Products are generally delivered electronically unless the product page expressly states otherwise.

Nothing in this policy limits rights that cannot lawfully be excluded under applicable consumer-protection law.